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Privacy Policy

This statement was last updated on Aug 2026

 

At Stern Endodontic Group, we respect your privacy and are committed to protecting the personal and health information entrusted to us. We handle patient information in accordance with applicable privacy laws and healthcare privacy requirements, including HIPAA where applicable.

Information We Collect

When you use our website, request an appointment, or receive care from our practice, we may collect information such as your:

  • Name, phone number, email address, and date of birth

  • Appointment and referral information

  • Insurance and billing information

  • Relevant dental or health information you choose to provide

  • Website usage information, such as browser type, IP address, device information, and interactions with our website

How We Use Your Information

Information we collect may be used to:

  • Respond to inquiries and appointment requests

  • Coordinate and provide patient care

  • Communicate regarding appointments and treatment

  • Process billing and insurance claims

  • Maintain appropriate patient and practice records

  • Improve our website and patient experience

  • Meet applicable legal and regulatory requirements

How Information May Be Shared

We do not sell your personal or health information.

Information may be shared when appropriate with healthcare providers involved in your care, referring dental professionals, insurance companies, service providers supporting our operations, or when disclosure is required or permitted by law.

Where required, third-party service providers that handle protected health information on our behalf are subject to appropriate privacy and confidentiality requirements.

Cookies & Website Analytics

Our website may use cookies, analytics, and similar technologies to understand website activity and improve performance and usability. You can control or disable cookies through your browser settings.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, use, alteration, or disclosure.

Please remember that no website or electronic transmission method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your health information, including the right to request access to or copies of certain records, request corrections, and request certain restrictions on the use or disclosure of your information.

Additional rights concerning protected health information may be described in our Notice of Privacy Practices.

SMS & Mobile Information

If you choose to receive text messages from Stern Endodontic Group, your mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Message and data rates may apply. Message frequency may vary. You may reply STOP to opt out or HELP for assistance.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Need Assistance?

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

Stern Endodontic Group
West Palm Beach, Florida

PH: 561-960-3636

office@sternendogroup.com

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